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Cancellations received via email by Friday, June 1, 2018, will be charged a processing fee of $100. Cancellations received via email between Saturday, June 2, 2018, and Sunday, July 1, 2018, will be charged 50 percent of the registration fee.

Confirmed registrants who cancel after Sunday, July 1, 2018, or do not attend will be charged the full amount.

You are welcome to send a substitute attendee at no charge with written notification no later than Sunday, July 15, 2018.

To cancel your conference registration or request a substitute, please submit your written request to the Optum360 Essentials Registration Headquarters at Optum360Essentials2018@amexgbt.com.